Your privacy is our priority. This document clearly explains how hoki99 collects, uses, stores, and protects the personal data of every member who uses our platform.
Six core principles that underpin our approach to protecting members' personal data.
All personal data and financial transactions are transmitted via 256-bit SSL encryption. No sensitive information is transmitted in plain text across the Hoki99 platform.
Hoki99 does not sell, rent, or share members' personal data with any third party for marketing purposes without your explicit prior consent.
Every member has the right to access, correct, or request deletion of their personal data at any time by contacting our support team directly.
Hoki99's privacy policy is drafted in compliance with Malaysia's Personal Data Protection Act (PDPA) and internationally recognised data protection standards.
All member data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits conducted by our IT team.
In the event of any security incident affecting member data, hoki99 is committed to notifying affected members within the stipulated timeframe.
Hoki99 ("we", "Platform") takes our responsibility to protect the privacy and personal data of every member using the platform at hoki99.vu. This Privacy Policy clearly outlines our practices regarding the collection, processing, storage, and protection of your personal data.
This document applies to all services offered by hoki99, including the website, mobile app, and all official communication channels. By continuing to use our platform after any changes to this Privacy Policy are published, you are deemed to have accepted the updated terms.
Hoki99 collects various types of information to enable us to provide a secure, efficient, and personalised service to every member. The categories of data we collect are as follows:
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | KYC verification & age control |
| Contact Data | Email address, phone number, residential address | Account communications & support |
| Financial Data | Bank account details, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, access logs | Security & fraud prevention |
| Usage Data | Game history, wagering preferences, active hours | Service improvement & support |
We only collect information that is strictly necessary for the stated purposes. You are not required to provide information beyond the minimum registration requirements; however, certain services such as withdrawals and VIP promotions require additional verification through the KYC process.
Collected data is used responsibly and solely for the following purposes:
Hoki99 does not sell members' personal data to any external party. However, there are limited situations where we need to share certain information:
All third parties working with Hoki99 are bound by strict data confidentiality agreements and are required to process your data to the same high data protection standards we uphold.
The hoki99 platform uses cookies and similar tracking technologies to enhance the user experience. The following are the types of cookies we use:
We implement comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, or accidental disclosure:
Under our privacy policy and applicable data protection standards, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct any data that is inaccurate or incomplete.
Request the deletion of your personal data under certain circumstances.
Restrict the processing of your data in certain situations.
Receive your data in a structured, machine-readable format.
Object to the processing of your data for direct marketing purposes.
To exercise any of the above rights, please contact our support team. We will process your request within 30 working days. In some cases, we may need to verify your identity before processing the request.
Hoki99 retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.
Once the retention period expires or a valid deletion request is approved, your data will be securely erased using methods that prevent recovery.
The hoki99 platform may contain links or integrations with third-party services such as game providers and payment processors. Please note that our Privacy Policy does not cover those third-party websites or services.
We encourage you to read the privacy policy of every third-party service you use. hoki99 is not responsible for the privacy practices or content of any website or service outside our platform.
Hoki99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to members via:
Continued use of the hoki99 platform after changes take effect means you accept the updated terms. If you do not agree with the changes, you have the right to close your account before they take effect.
If you have any questions, concerns, or wish to exercise your rights in relation to this Privacy Policy, please contact our Data Protection Officer through the following channels:
Your data is safe with us. Register a hoki99 account today and enjoy a secure, fair, and responsible betting experience backed by top-tier privacy protection.
By registering, you agree to the Terms and Conditions and our Privacy Policy.